Patient Scheduling, HIM, & RCM Billing Services for Hospitals & Providers
Since May 2024, CCD joined efforts with GeBBS Healthcare Solutions to expand our patient-focused scheduling and support services, which now include end-to-end revenue cycle management services and workflow/automation tools for our partners.
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Copyright © 2024 CCD Health. All rights reserved.
Patient appointments are scheduled per year.
4 Million+
Inbound calls answered in less than a minute
92%
Health-specific quality services
Outsourcing is more cost-effective than hiring in-house, plus you can access a larger pool of radiology specialized professionals.
We offer BI and machine learning (ML) solutions to optimize call processes and operations.
With us, you can scale up or down contact center services based on your practice's specific needs.
Tech-enabled patient scheduling
Scale up and down according to demand
1000+
Care scheduling specialists
Why choose us?
Don't just take our word for it
Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”
We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.”
CCD Health Customer
Top 3 radiology provider in the US
CCD Health Customer
Top 10 radiology brands in the U.S.
Efficient healthcare operations in every interaction
Personalized
Patient Support
Our specialized team provides scheduling support, plus guidance and assistance every step of the way, offering accurate and effective communication to empower patients and eliminate friction
Multidisciplinary Care Coordination
Our care coordination services ensure seamless communication between patients, healthcare providers, and specialists involved in their treatment.
Medical Billing and Coding
Scheduling, HIM & RCM Efficiency for Hospitals & Providers
60M+
charts coded annually
Certified Services
7B+
monthly AR managed
3,000+
AHIMA / AAPC certified medical coders
Our billing services are designed to improve efficiency, accuracy, and profitability for your healthcare practice, allowing you to focus on providing exceptional patient care.
Scheduling, HIM & RCM Efficiency for Hospitals & Providers
Scheduling, HIM & RCM Efficiency for Hospitals & Providers
Don't just take our word for it
Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”
We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.”
CCD Health Customer
Top 3 radiology provider in the US
CCD Health Customer
Top 10 radiology brands in the U.S.
Scheduling, HIM & RCM Efficiency for Hospitals & Providers
Copyright © 2024 CCD Health. All rights reserved.
Patient appointments are scheduled per year.
4 Million+
Inbound calls answered in less than a minute
92%
1000+
Care scheduling specialists
60M+
charts coded annually
7B+
monthly AR managed
3,000+
AHIMA / AAPC certified medical
coders