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CCD Health is a nearshore healthcare call center based in the Dominican Republic focusing on providing exceptional patient experiences. Our healthcare support specialists work as an extension of your teams to help you have the right schedulers at the right time, with the skill set to handle all of your appointments. Simply put, we help you recruit, train, and staff to yield higher revenue by avoiding missed appointments and dropped calls.
Nearshore Call Center
ABOUT CCD HEALTH
Comprehensive Support Services
Patient Scheduling System
Analytics and Business Intelligence
Top 3 radiology provider in the US
CCD Health Customer
Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”
Top 10 radiology brands in the U.S.
CCD Health Customer
We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.”
Don't just take our word for it
See CCD Health Schedulers in action
Scheduling efficiency for Healthcare Centers
Fill out the form to schedule a 15-minute call and receive a free business case.
BOOK A DEMO
Appointment Scheduling Services for Healthcare Centers
SCHEDULE YOUR FREE CONSULTATION
◉ Cut Scheduling Costs by up to 40%
◉ HIPAA Compliant
Trusted by 750+ U.S. healthcare centers for patient scheduling, call center operations & no-show reduction.
Appointment Scheduling Services for Healthcare Centers
CCD Health is a nearshore healthcare call center based in the Dominican Republic focusing on providing exceptional patient experiences. Our healthcare support specialists work as an extension of your teams to help you have the right schedulers at the right time, with the skill set to handle all of your appointments. Simply put, we help you recruit, train, and staff to yield higher revenue by avoiding missed appointments and dropped calls.
Nearshore Call Centers
ABOUT CCD HEALTH
See CCD Health Schedulers in action
Healthcare Call Center
Top 3 radiology provider in the U.S.
CCD Health Customer
Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”
Top 10 radiology brands in the U.S.
CCD Health Customer
We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.”
Don't just take our word for it
Top 3 radiology provider in the US
CCD Health Customer
Their business analytics is really focused on process optimization and helping their operational teams identify what we can do to improve.”
Top 10 radiology brands in the U.S.
CCD Health Customer
We had a call abandonment rate of 10-13%. CCD developed a call volume forecasting model that allowed us to understand call seasonalities and the right number of agents needed to meet volume requirements. Today, our abandonment rate is at 3%, which helped us generate $4.4 million dollars extra in revenue last year.”
DON'T JUST TAKE OUR WORD FOR IT
◉ Cut Scheduling Costs by up to 40%
◉ HIPAA Compliant
Trusted by 750+ U.S. healthcare centers for patient scheduling, call center operations & no-show reduction.
Our medical answering services seamlessly integrate with leading healthcare and radiology Information systems and/or VoIP
Our medical answering services seamlessly integrate with leading healthcare and radiology Information systems and/or VoIP
Medical Appointment Scheduling Service
Why Healthcare Centers Choose CCD Health
Patient Scheduling System
Healthcare Call Center
Director of Operations
Scheduling Manager
Calculate Your Revenue Recovery Potential
2. Custom Plan
1. Free-Assessment
3. Implementation
Discover your potential revenue loss from no-shows and abandoned calls.
Get a tailored plan and pricing designed for your specific practice needs.
We handle setup and integration with your systems within 30 days.
Enter your daily call volume, estimated dropped call rate %, and revenue per appointment on our calculator, and find out the estimated revenue you can recover with CCD Solutions.
1. Self-Assessment
Use CCD's dropped call calculator to see your potential revenue loss from abandoned calls.
2. Demo Call
Book a call to explore optimization strategies for your patient access operations.
3. Custom ROI Plan
Receive a tailored plan to improve patient access and recover revenue.
Director of Operations
Scheduling Manager
🎯 FREE CONSULTATION: Reduce No-Shows with accuracy of ≈ 93% with Our AI Prediction Model
Up To
80%
Improvement in Patient Scheduling Efficiency
Just
30 Days
for Our Partners To See Tangible Results
Up To
52%
Reduction in Abandoned Calls In Just 3 Months
Free 30-Minute Consultation
Discover how our healthcare scheduling experts can help you:
◉ Reduce patient no-shows with AI prediction and your own data
◉ Optimize scheduling to recover lost revenue
◉ Minimize abandoned calls with CCD proven strategies
◉ Customized improvement planning
How It Works: Your Path to Optimized Scheduling
🎯 FREE CONSULTATION: Reduce No-Shows with accuracy of ≈ 93% with Our AI Prediction Model
Up To
80%
Improvement in Patient Scheduling Efficiency
Just
30Days
for Our Partners To See Tangible Results
Up To
52%
Reduction in Abandoned Calls In Just 3 Months
◉ Patient appointment scheduling & reminders
◉ Health-trained agents with medical knowledge
◉ Insurance verification & prior authorization
◉ Bilingual patient support (English and Spanish)
◉ 92%+ calls answered in less than 60 seconds
◉ Medical answering service for after-hours
◉ Healthcare-trained scheduling professionals
◉ Medical answering services 24/7
◉ Scalable operations for peak times
◉ VoIP integration with existing systems
◉ Real-time performance monitoring
◉ Multi-location support for healthcare networks
◉ AI-powered no-show prediction (93% accuracy)
◉ Automated reminder system via SMS/email
◉ Targeted interventions for high-risk patients
◉ Waitlist management for cancelled slots
◉ Analytics dashboard for no-show patterns
◉ Improvement through machine learning
Our Healthcare Scheduling Solutions
◉ Patient appointment scheduling & reminders
◉ Health-trained agents with medical knowledge
◉ Insurance verification & prior authorization
◉ Bilingual patient support (English and Spanish)
◉ 92%+ calls answered in less than 60 seconds
◉ Medical answering service for after-hours
◉ Nearshore healthcare-trained professionals
◉ Medical answering services 24/7
◉ Scalable operations for peak times
◉ VoIP integration with existing systems
◉ Real-time performance monitoring
◉ Multi-location support for healthcare networks
◉ AI-powered no-show prediction (93% accuracy)
◉ Automated reminder system via SMS/email
◉ Targeted interventions for high-risk patients
◉ Waitlist management for cancelled slots
◉ Analytics dashboard for no-show patterns
◉ Improvement through machine learning
Our Healthcare Scheduling Solutions