Healthcare BPO Services
Scalable Contact Center. Data Analytics and Back-Office Services Tailored to Healthcare Systems, Outpatient Centers, and Hospitals.
Leading provider of outsourced call center services. Improve your operational efficiency with the CCD's full suite of medical support services.
Personalized patient support
Our specialized team provides scheduling support, plus guidance and assistance every step of the way, offering accurate and effective communication to empower patients and eliminate friction
Multidisciplinary care coordination
Our care coordination services ensure seamless communication between patients, healthcare providers, and specialists involved in their treatment.
More booked appointments
With flexible scheduling options and reminders, we ensure that patients never miss necessary appointments, leading to improved patient satisfaction and outcomes.
OUR SCHEDULING AND SUPPORT SERVICES INTEGRATIONS INCLUDE
I am very impressed with the CCD team, especially management. Working in different time zones can often be difficult, but having amazing supervisors and project managers makes communication with the agents so much easier...
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ACCESS CENTER TRAINER
Customized Appointment Scheduling
Patient Follow-Up
Staff forecasting
Electronic Health Record Integration
Insurance verification
Medical data entry
ABOUT US
© 2024 CCD Health. All rights reserved
Our specialty areas
Why choose CCD Health
1000+
Care specialists
1,000,000 +
Patient appointments scheduled/quarter
92%+
Calls answered in less than a minute
Our specialty areas
Endoscopic procedure scheduling
Follow-up and health maintenance
Gastroenterology
Communication management
AHT and FTR optimization
Scheduling software and VoIP integration
Healthcare BPO Services
Our specialized services eliminate scheduling bottlenecks and improve administrative burdens and patient experience.
Get more appointments, consultations, and procedures booked for your Healthcare Center
Personalized patient support
Our specialized team provides scheduling support, plus guidance and assistance every step of the way, offering accurate and effective communication to empower patients and eliminate friction
Multidisciplinary care coordination
Our care coordination services ensure seamless communication between patients, healthcare providers, and specialists involved in their treatment.
More appointments booked
With flexible scheduling options and reminders, we ensure that patients never miss necessary appointments, leading to improved patient satisfaction and outcomes.
✔ Endoscopic procedure scheduling
✔ Follow-up and health maintenance
✔ Communication management
✔ AHT and FTR optimization
✔Scheduling software and VoIP integration
How we make a difference
Why choose CCD Health
1000+
Care specialists
1,000,000 +
Patient appointments scheduled/quarter
92%+ Calls answered in less than a minute
Our scheduling support service integration include
Gastroenterology
Oncology & Cancer Care
✔ Medical oncology information
✔ Appointment scheduling
✔ Oncology billing services
✔ Oncology regimen support and pathways
✔ Medical Oncology technology management
Leading provider of outsourced call center services. Improve your operational efficiency with the CCD's full suite of medical support services.
ABOUT US
© 2024 CCD Health. All rights reserved
Words from our customers
A full suite of specialized service for gastro, urology, radiology and more specialties
Oncology & Cancer Care
Appointment scheduling
Oncology billing services
Oncology regimen support and pathways
Medical Oncology technology management
Medical oncology information
Orthopaedics
Specialized scheduling for multiple orthopedic conditions and injuries including evaluation, diagnosing, treatment and post-op.
Scheduling software and VoIP integration
Follow-up and health maintenance
✔ Follow-up and health maintenance
✔ Scheduling for Outpatient Surgery
✔ Specialized scheduling for full range of urological conditions
✔ Scheduling software and VoIP integration
Urology
Radiology
Scheduling for High and Low Modalities
Prior Authorizations
No-Show Predictive Model
RIS Integration
Scalable Contact Center. Data Analytics and Back-Office Services Tailored to Healthcare Systems, Outpatient Centers, and Hospitals.
We are a premier provider of contact center and BPO services specialized in Healthcare and Patient Engagement in the U.S.
✔ RIS Integration
✔ Scheduling for High and Low Modalities
✔ Prior Authorizations
✔ No-Show Predictive Model
Radiology
Urology
Scheduling for Outpatient Surgery
Specialized scheduling for full range of urological conditions
Scheduling software and VoIP integration
Follow-up and health maintenance
We offer patient access and appointment scheduling services to help you improve operational performance across multiple healthcare facilities.
✔ Multispecialty Healthcare Centers
✔ Healthcare Networks
✔ Multilocation Centers
We offer patient access and appointment scheduling services to help you improve operational performance across multiple healthcare facilities.
✔ Multispecialty Healthcare Centers
✔ Healthcare Networks
✔ Multilocation Centers
✔ Follow-up and health maintenance
✔ Specialized scheduling for multiple orthpaedic conditions and injuries including evaluation, diagnosing, treatment and post-op.
✔ Scheduling software and VoIP integration