Complete Healthcare BPO Services
Leading provider of BPO and call center services. Improve your operational efficiency with the CCD's full suite of medical support services.
Personalized patient support
Our specialized team provides scheduling support, plus guidance and assistance every step of the way, offering accurate and effective communication to empower patients and eliminate friction
Multidisciplinary care coordination
Our care coordination services ensure seamless communication between patients, healthcare providers, and specialists involved in their treatment.
More booked appointments
With flexible scheduling options and reminders, we ensure that patients never miss necessary appointments, leading to improved patient satisfaction and outcomes.
I am very impressed with the CCD team, especially management. Working in different time zones can often be difficult, but having amazing supervisors and project managers makes communication with the agents so much easier...
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PATIENT ACCESS CENTER TRAINER
Customized Appointment Scheduling
Patient Follow-Up
Staff forecasting
Electronic Health Record Integration
Insurance verification
Medical data entry
ABOUT US
© 2025 CCD Health. All rights reserved
Why choose CCD Health
1500+
Care specialists
1,000,000 +
Patient appointments scheduled/quarter
92%+
Calls answered in less than a minute
We Deliver Results
Endoscopic procedure scheduling
Follow-up and health maintenance
Gastroenterology
Communication management
AHT and FTR optimization
Scheduling software and VoIP integration
Complete
Healthcare
BPO Services
Our specialized services eliminate scheduling bottlenecks and improve administrative burdens and patient experience.
Get more appointments, consultations, and procedures booked for your Healthcare Center
Personalized patient support
Our specialized team provides scheduling support, plus guidance and assistance every step of the way, offering accurate and effective communication to empower patients and eliminate friction
Multidisciplinary care coordination
Our care coordination services ensure seamless communication between patients, healthcare providers, and specialists involved in their treatment.
More appointments booked
With flexible scheduling options and reminders, we ensure that patients never miss necessary appointments, leading to improved patient satisfaction and outcomes.
How we make a difference
Why choose CCD Health
1500+
Care specialists
1,000,000 +
Patient appointments scheduled/quarter
92%+ Calls answered in less than a minute
Technology-Agnostic BPO Solutions
Seamless Integration with Leading Healthcare Information Systems
Leading provider of BPO and call center services. Improve your operational efficiency with the CCD's full suite of medical support services.
ABOUT US
© 2025 CCD Health. All rights reserved
Words from our customers
A full suite of specialized service for gastro, urology, radiology and more specialties
Oncology & Cancer Care
Appointment scheduling
Oncology billing services
Oncology regimen support and pathways
Medical Oncology technology management
Medical oncology information
Orthopaedics
Specialized scheduling for multiple orthopedic conditions and injuries including evaluation, diagnosing, treatment and post-op.
Scheduling software and VoIP integration
Follow-up and health maintenance
Radiology
Scheduling for High and Low Modalities
Prior Authorizations
No-Show Predictive Model
RIS Integration
◉ Reduce operational costs by up to 40%
◉ 3x faster claim reimbursements
◉ HIPAA compliant
Premier U.S. Healthcare BPO, specializing in RCM and Patient Engagement services
Urology
Scheduling for Outpatient Surgery
Specialized scheduling for full range of urological conditions
Scheduling software and VoIP integration
Follow-up and health maintenance
We offer RCM, patient access and appointment scheduling services to help you centralize and improve operational performance across multiple healthcare facilities.
We offer RCM, patient access and appointment scheduling services to help you centralize and improve operational performance across multiple healthcare facilities.
Multispecialty Healthcare Centers
Healthcare Networks
Multilocation Centers
Gastroenterology
Endoscopic procedure scheduling
Follow-up and health maintenance
Communication management
AHT and FTR optimization
Scheduling software and VoIP integration
Oncology & Cancer Care
Appointment scheduling
Oncology billing services
Oncology regimen support and pathways
Medical Oncology technology management
Medical oncology information
Healthcare Networks
Multispecialty Healthcare Centers
Multilocation Centers
Radiology
Scheduling for High and Low Modalities
Prior Authorizations
No-Show Predictive Model
RIS Integration
Orthopaedics
Specialized scheduling for multiple orthopedic conditions and injuries including evaluation, diagnosing, treatment and post-op.
Scheduling software and VoIP integration
Follow-up and health maintenance
Urology
Scheduling for Outpatient Surgery
Specialized scheduling for full range of urological conditions
Scheduling software and VoIP integration
Follow-up and health maintenance
3,620+
AHIMA /AAPC Certified Medical Coders
750+
Healthcare Locations Served
Market Leader in AI-Enabled
Scheduling Solutions
Bilingual Services
English and Spanish
Get Your Free Consultation
Free 15-Minute Consultation
Discover how our healthcare BPO experts can transform your operations:
◉ Receive a customized assessment for your RCM challenges
◉ See projected patient engagement improvements for your organization
◉ Quantify untapped revenue opportunities with our specialized ai-analysis
◉ Get actionable insights from our healthcare operation experts
◉ Patient Scheduling
◉ Patient Follow-Up
◉ Prior Authorization
◉ Medical Data Entry
◉ Staff Forecasting
◉ No-Show Prediction
◉ Medical Coding
◉ Compliance Audits
◉ Clinical Documentation
◉ Revenue Integrity
◉ Provider Education
◉ Coding Audits
◉ Charge Capture
◉ Payment Posting
◉ Denial Management
◉ A/R Follow Up
◉ Credit Balances
◉ Claims Processing
◉ No-Show Prediction
◉ Pax Fidelity NLP
◉ Interactive Dashboards
◉ AI-Driven Analytics
◉ Staff Forecasting
◉ Performance Metrics
Healthcare BPO Solutions
◉ Reduce operational costs by up to 40%
◉ 3x faster claim reimbursements
◉ HIPAA compliant
Premier U.S. Healthcare BPO, specializing in RCM and Patient Engagement services
Free 15-Minute Consultation
Discover how our healthcare BPO experts can transform your operations:
◉ Customized assessment for your RCM challenges
◉ Projected patient engagement improvements for your organization
◉ Quantify untapped revenue opportunities with our specialized ai-analysis
◉ Get actionable insights from our healthcare operation experts
We Deliver Results
Market Leader in AI-Enabled
Scheduling Solutions
3,620+
AHIMA / AAPC Certified Medical Coders
Bilingual Services
English and Spanish
750+
Healthcare Locations Served
Technology-Agnostic BPO Solutions
Seamless Integration with Leading Healthcare Information Systems
Healthcare BPO Solutions
◉ Patient Scheduling
◉ Patient Follow-Up
◉ Prior Authorization
◉ Medical Data Entry
◉ Staff Forecasting
◉ No-Show Prediction
◉ Medical Coding
◉ Compliance Audits
◉ Clinical Documentation
◉ Revenue Integrity
◉ Provider Education
◉ Coding Audits
◉ Charge Capture
◉ Payment Posting
◉ Denial Management
◉ A/R Follow Up
◉ Credit Balances
◉ Claims Processing
◉ No-Show Prediction
◉ Pax Fidelity NLP
◉ BI Dashboards
◉ AI-Driven Analytics
◉ Staff Forecasting
◉ Performance Metrics