EXPERIENCE THE CCD DIFFERENCE

Redefine your patient care

Bring contact center best practices to your healthcare and medical center. With 10 years of industry-specific experience, CCD Health knows how to optimize your patient scheduling process for greater efficiencies and patient satisfaction. Lower your patient no-show rates, save money, and provide world-class care for your patients, every step of their journey.

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WHY CCD

Contact center value. Medical expertise.

Comprehensive Medical Support Services

Take advantage of a full suite of medical support services, from patient scheduling to insurance verification.

Experienced, Educated Representatives

For more than 10 years, imaging companies like yours have relied on CCD for exceptional contact center support.

Applicable Analytics and Business Intelligence

Easily gather call and activity data to scale your team, optimize patient satisfaction, and improve your bottom line.

Flexible and Scalable

Gain the flexibility to tailor a support solution to meet your staffing, training, onboarding, and division of duty requirements.

What We Can Deliver

750,000

Appointments scheduled per quarter

92%

Calls answered in less than a minute

Scale your support services while maintaining quality-min

MEDICAL CENTER EXPERTISE

Optimize your patient appointment scheduling and follow-ups

Increase efficiency and lower patient no-show rates with strategic scheduling optimization backed by machine learning and business intelligence. All to decrease your patient no-shows and promote resource utilization across your healthcare organizations. Plus, CCD Health is HIPPA compliant in medical claims processing to ensure your data is private and protected.

A PARTNER THAT CARES

Scale up and down to meet demand

By partnering with CCD Health, you’ll be working with a patient support service team that is well-versed in RIS, imaging nomenclature, and the needs of your patients. Put the power of experienced, educated representativess to work for you.

H3 - Increase your scheduling quality. Decrease your costs-min

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GET IN TOUCH

Experience Comprehensive Medical Support

Find out how CCD Health's team of experts can help your healthcare and medical center redefine patient care. Decrease patient no-shows, increase customer satisfaction, and scale your organization with a company that supports you every step of the way.

The preferred appointment scheduler for leading healthcare and medical centers.

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