EXPERIENCE THE CCD DIFFERENCE

Redefine your patient care

Bring contact center best practices to your healthcare and medical center. With 10 years of industry-specific experience, CCD Health knows how to optimize your patient scheduling process for greater efficiencies and patient satisfaction. Lower your patient no-show rates, save money, and provide world-class care for your patients, every step of their journey.

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WHY CCD

Contact center value. Medical expertise.

H3 - Comprehensive Medical Support Services

Comprehensive Medical Support Services

Take advantage of a full suite of medical support services, from patient scheduling to insurance verification.

H3 -Experienced, Educated Representatives

Experienced, Educated Representatives

For more than 10 years, imaging companies like yours have relied on CCD for exceptional contact center support.

H3 - Applicable Analytics and Business Intelligence

Applicable Analytics and Business Intelligence

Easily gather call and activity data to scale your team, optimize patient satisfaction, and improve your bottom line.

H3 - Flexible and Scalable

Flexible and Scalable

Gain the flexibility to tailor a support solution to meet your staffing, training, onboarding, and division of duty requirements.

What We Can Deliver

H3 - Flexible and Scalable

750,000

Appointments scheduled per quarter

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92%

Calls answered in less than a minute

Scale your support services while maintaining quality-min
MEDICAL CENTER EXPERTISE

Optimize your patient appointment scheduling and follow-ups

Increase efficiency and lower patient no-show rates with strategic scheduling optimization backed by machine learning and business intelligence. All to decrease your patient no-shows and promote resource utilization across your healthcare organizations. Plus, CCD Health is HIPPA compliant in medical claims processing to ensure your data is private and protected. 

A PARTNER THAT CARES

Scale up and down to meet demand

By partnering with CCD Health, you’ll be working with a patient support service team that is well-versed in RIS, imaging nomenclature, and the needs of your patients. Put the power of experienced, educated representativess to work for you.

H3 - Increase your scheduling quality. Decrease your costs-min

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GET IN TOUCH

Experience Comprehensive Medical Support

Find out how CCD Health's team of experts can help your healthcare and medical center redefine patient care. Decrease patient no-shows, increase customer satisfaction, and scale your organization with a company that supports you every step of the way.

The preferred appointment scheduler for leading healthcare and medical centers.